How can we help?

Get help straight from our team...

Do I need an access card?

My BikeHub account

Do I need an access card?

Last updated on 30 Oct, 2025

Bike Hub access kiosks require a physical* RFID Transit card to park and retrieve your bike.  Your transit card must be registered to your Bike Hub account.  

Kiosks can read CLIPPER cards, used in the SF Bay area.

*Kiosks can not read Clipper cards stored on a mobile device- you must have a physical plastic card.

Need help getting a card? 
Card vending machines are available at almost every BikeHub kiosk location.  Cards are also sold online and at retail locations:

Where to find a Clipper card?

**Are you parking at a BART Station - BikeLink kiosk?  Click here for information about BikeLink access.

Did you find this article helpful?
Previous

Where can I get a Clipper card?

Next