At the door and need access right away? Call us. We may be able to grant access without your card.
Self help option: Log in to add a new CLIPPER card to your account. You can buy a replacement card on site at most locations.
Contact us to deactivate your lost card. Provide your full name, email or phone number so we can look up your account.
If you purchase a newer Clipper card with a 19-digit number, it needs a one-time setup before it will work at our kiosks. Add your card as usual, then call 888-659-2291 or email support@bikehub.com, and we’ll help you activate it.
In person options: drop by one of our staffed facilities. See location pages for hours and availability